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Franchise Business Review (FBR) is the leading market research firm in the franchise sector, measuring satisfaction and engagement of franchisees, employees, candidates and customers. FBR has worked with more than 1,000 leading franchise brands, using our proprietary satisfaction benchmarking tools. FBR is the go-to source for satisfaction data for major media outlets like The Wall Street Journal, Entrepreneur Magazine, Franchising World, and Franchise Times.

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