Frequently Asked Questions

What is included with our booth?
All linear booth spaces include 8' drape along the back of your booth and 3' drape along the side of your booth and a booth ID sign.

Does our booth space include carpet or furniture?
No. Unless you have space in the supplier section or in the professional center, your booth space does not include carpet or furniture. 

Are exhibitors required to have carpet in their booth space?
Yes, carpet or other approved flooring is required. Exhibitors may order carpet Freeman Exposition Services (Freeman) or they can bring their own carpet or flooring as long as it covers the entire floor space of their booth. If an exhibitor requires labor to lay their own carpet or floor covering, they should contact Freeman for an estimate. 

Are there height restrictions for our booth display?
Linear booth spaces: The back section cannot exceed eight (8) feet and any sidewall in the front half of the booth may not be higher than four (4) feet.

  • Island booth spaces: Island booths (those with aisles on all sides) have a maximum exhibit height of 18 feet. However, the Javits Convention Center requires that structures up to 12 feet (3.66 m) high must withstand a wind force of 5 pounds per square foot (24.41 kg/sq. m) and all exhibits, towers, and other components over 12 feet (3.66 m) high to be engineered appropriate to their use and constructed from drawings bearing the stamp of a reviewing structural engineer.

Is electric included in our booth?
No, electrical service is provided through Javits Convention Center Electrical Services. An electrical order form is located in the exhibitor manual. 

Is there a cost for exhibitor badges and is there a limit to the number of badges I can order?
No, there is no cost for exhibitor badges and there is no limit. However, no more than three representatives of the exhibitor may work per 100 sq. ft. of rented space at any one time.

When is exhibitor set up and move out?
Exhibitor set up is Wednesday, May 29 from 8:00 am to 5:00 pm. Exhibitor move out is Saturday, June 1 from 4:00 pm to 10:00 pm.

When and where do I ship my show materials?
You can either send your freight to the advance shipping warehouse or directly to the convention center. Please refer to the online exhibitor manual for shipping and material handling rates and how to address your shipments.

Advance Shipments to the Warehouse: Freight may start to arrive at the advanced warehouse on April 30 but no later than 4:00 pm on May 21. If you ship to the warehouse your freight will be delivered to your booth at the Javits Convention Center by Wednesday morning, May 29. Material handling fees are higher if shipped to warehouse.

Direct Shipping to the Javits Center: Direct shipments to the Javits Convention Center can arrive on Wednesday, May 29 from 8:00 am - 4:00 pm. Shipments delivered directly to the convention center will be delivered to your booth as they are received.

Do I need to use a specific shipping company?
Exhibitors are welcome to use any carrier they choose. However, Quad Express is the preferred shipper for IFE. Ground shipping is also available through Freeman Freight. See the exhibitor manual for more detailed information.

Can I set up my own booth or do I have to hire labor?
Exhibitors can install and/or dismantle their own display.

Can I bring in my own material?
One person, in one trip, may hand carry items onto show floor. Exhibitors may move a "pop-up" display, equal or less than 10' in length, if capable of being carried by hand, or a 2 wheel baggage cart, by one full-time employee of the exhibiting company

Is there security on the show floor?
Show security guards will be on duty 24 hours a day from move in to move out. However, show security should not be relied upon to provide more than a presence to inhibit theft. Show Management, its agents, vendors and the convention center do not offer nor accept responsibility for exhibitors' property. As an additional safeguard, exhibitors may hire security service to provide exclusive security for their booth. Check with your insurance provider for information on an inexpensive Show Exhibiting Insurance Rider.

Are discounts available for show services (carpet, furniture, electric, etc.)?
Most of the vendors provide a substantial discounted rate on their services provided you submit your order forms to them by a specific date. The due dates listed on all order forms refers to the date the discounted rates expire. All services are available after the due dates and on site but at a higher cost.

Which items in the Exhibitor Manual apply to all exhibitors?

Badges (Exhibitor Badges for Booth Personnel)
Booth Design
Booth Set Up Procedures & Regulations
Booth Identification Sign
Conference Program & Registration
Decorator Services & General Contractor
Design & Construction of Booths
Dismantling Procedures
Due Dates
Event Guide
Exhibitor Breakfast
Exhibitor Lounge

Fire Regulations
First Aid
Frequently Asked Questions
Guest Passes
Material Handling / Drayage
Press Office
Promotional Opportunities
Set-Up Procedures
Shipping & Material Handling
Show Colors
Show Office

What are some other items that apply to most exhibitors?

Air Travel & Car Rental

Lead Retrieval

Will the Exhibitor Manual also be mailed?
No. A hard copy of the Exhibitor Manual will not be mailed.

Are there exhibitor events scheduled during the weekend?
Exhibitor Coffee: Morning coffee is available to all exhibitors each show morning from 8:30 am to 9:30 am in front of the sales office on the show floor.
Exhibitor Party*: All Exhibitors are invited to join us at a private cocktail reception--on FRIDAY, May 31st after the close of the show.

*Invitations will be sent to all Exhibitors

If you have additional questions, please contact Martin Joksimovic at or 201-881-1658.

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