Marla Rosner Senior Learning and Development Consultant - MSA Worldwide
Marla Rosner is the Senior Learning and Development Consultant for MSA Worldwide, a domestic and international franchise advisory firm. She has excelled as a training professional for over twenty years.
During her 16-year tenure with Supercuts, an international hair care franchisor, Marla helped build the system from 75 locations to over 1,100 salons. As Vice President of Training and Development, Marla led a team of professional trainers, instructional designers, and vendors to produce management and technical curriculum aimed at increased sales, productivity, employee retention and business profitability.
At Supercuts and as a consultant, Marla has a proven track record in guiding and executing training initiatives to produce bottom-line business results. Marla consults franchisors at various stages of development. For new franchisors Marla creates operations manuals and new franchisee training programs. For established franchisors, Marla assesses the effectiveness of current training, identifies training gaps, and designs programs to train franchisees, unit managers, store employees as well as headquarters staff. Marla has created and is an instructor of CFE-accredited classes for the International Franchise Association Education Foundation.
Thursday, May 31, 2018
3:00 PM - 4:30 PM Training: The DNA of your Franchise System
Friday, June 1, 2018
2:30 PM - 5:00 PM Operations Manuals: The Foundation to Consistent Execution
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